Job Experience, Functional Knowledge and Qualifications
- Managing day-to-day administrative operations, including maintaining office supplies, managing correspondence, and handling general office logistics
- Overseeing the maintenance and upkeep of the office facilities, including managing vendor relationships, coordinating repairs and maintenance services, and ensuring a safe and functional work environment
- Monitoring and managing office-related budgets, tracking expenses, and ensuring cost-effectiveness in procurement and resource allocation
- Facilitating effective communication and collaboration within the office, including coordinating with different departments, disseminating information, and fostering a positive work culture
- Maintaining accurate records, files, and documentation, both in physical and electronic formats, and ensuring proper data management and confidentiality
- Supervising and providing guidance to administrative staff, fostering a supportive and cohesive team environment, and promoting professional growth and development
- Establishing and enforce office policies and processes, ensuring they are up-to-date
- Coordinating and organizing company events and activities
- Collaborating with HR and relevant departments to ensure new joiners have a well-prepared workstation that is clean, organized, and equipped with all the necessary tools and resources
- Offering occasional assistance in managing the reception during peak periods or when additional support is needed
- Maintaining professional communication channels within the office, and setting an example of professionalism for all office staff by demonstrating appropriate behavior and attire
- Assisting in ad-hoc duties as assigned
Relationship:
INTERNAL:
- All employees of FML
EXTERNAL:
- Courier
- Vendor contracted with FML
- BMO
Job Experience, Functional Knowledge and Qualifications
- Bachelor's degree in business administration, office management, or a related field
- 5+ years of office operations/office administration experience; office management experience is desirable
- Proficient computer knowledge in Microsoft Office applications
- Excellent interpersonal and communication skills (in English and Chinese)
- Strong organizational, problem-solving skills, and attention to details
- Experience in shipping industry is preferred
Competencies
- Customer focus
- Planning and organizing
- Analysis & problem solving
- Listening and communication
- Accountability
- Initiative
- Adaptability
